Getting started

Manual: panel map

Everything NEXIA Switch does, where it lives in the panel and what it is for. Use this page as your starting point: each row links to the chapter with the detail.

The short path

If you are just starting, this order works:

  1. Install and activate the licence.
  2. Load your tariffs: the client's selling one and each carrier's cost one.
  3. Create the client and its connection points.
  4. Build the routing and its dial peers.
  5. Test with the simulator and check the CDR.

USERS menu

WhereWhat it is for
UsersYour clients' accounts: balance, billing type, selling tariff, channel limit and access to the self-service portal. Chapter
Origination PointsWhere each client's traffic comes in: authentication, codecs, caller ID and the routing group it uses. Chapter
Termination PointsThe carriers traffic goes out through, each with its provider tariff. Chapter
Number PoolsSets of numbers to present as caller ID, with rotation. Chapter
TariffsSelling and cost prices: CSV import, effective dates, blocked destinations and per-number rate check. Chapter

ROUTING menu

WhereWhat it is for
Routing GroupsThe routing plan you assign to one or more clients. Holds dial peers by priority and can have a failover parent group. Chapter
Dial PeersThe core: which numbers it handles (one ALLOW rule and an optional DENY), which carriers it uses and in what order, and who may call. Chapter
DestinationsThe Country → Destination → Prefix catalogue, with the worldwide standard destination set NEXIA ships. Chapter
Call SimulationTest a number against your routing without placing a call. There is also a simulator inside each dial peer. Chapter

CALLS menu

WhereWhat it is for
Active CallsWhat is up right now: capacity in use, who is coming in and where it goes out. Chapter
Last CallsCDR history with prices, billed duration and hangup cause. Chapter

SETTINGS menu

WhereWhat it is for
CurrenciesCurrencies and exchange rates. Chapter
Server ConfigurationTimezone and billing parameters. Chapter
BackupsDatabase copies and CDR archiving. Chapter
ActivationLicence status and its channel cap. Chapter

Features worth knowing

FeatureWhat it solves
Margin protectionStops a cheap carrier from losing you money on a specific destination. Chapter
Dial peer simulatorSee step by step what happens to a number with your current configuration, before your traffic finds out. Chapter
Client portalLet your client check their calls and balance without asking you. Chapter
Routing regexHand-write a rule the wizards do not cover. Chapter
Call info and PCAPTroubleshoot with your carrier's NOC. Chapter
One idea puts the rest in order: routing carries, the tariff connects. The dial peer decides which way the call goes out; whether it actually connects, and at what price, is the tariff's call. When something does not go through, check first that the destination exists in the tariff.
© 2026 NEXIA Networks · This wiki grows with every install: if something was missing, tell us and we add it.
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